Returns & Refund Policy
Last updated: July 2026
We want you to love your ARDENT LONDON watch. If you are not completely satisfied, we offer a simple return process.
Returns
You may request a return within 30 days of receiving your order.
Items must be:
- Unworn
- In original condition
- Returned with original packaging
Refunds
Once your return is received and inspected, your refund will be processed to your original payment method.
Original shipping fees are non-refundable unless the item arrives damaged or incorrect.
Damaged Items
If your watch arrives damaged, contact us within 7 days with photos of the issue.
Contact:
ARDENT LONDON LTD
Email: contact@ardentlondon.co.uk
Phone: +44 20 7946 0285