Returns & Refund Policy

Last updated: July 2026

We want you to love your ARDENT LONDON watch. If you are not completely satisfied, we offer a simple return process.

Returns

You may request a return within 30 days of receiving your order.

Items must be:

  • Unworn
  • In original condition
  • Returned with original packaging

Refunds

Once your return is received and inspected, your refund will be processed to your original payment method.

Original shipping fees are non-refundable unless the item arrives damaged or incorrect.

Damaged Items

If your watch arrives damaged, contact us within 7 days with photos of the issue.

Contact:

ARDENT LONDON LTD
Email: contact@ardentlondon.co.uk
Phone: +44 20 7946 0285